How To Dramatically Boost Customer Loyalty With Automated Handwritten Notes – Arian Radmand

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Podcast Episode How To Dramatically Boost Customer Loyalty With Automated Handwritten Notes With Arian Radmand https://www.youtube.com/watch?v=EuKJRlrmOmI Episode Notes Summary In this conversation, Jeffro and Arian Radmand discuss the impact of handwritten notes on customer engagement and retention in a digital marketing landscape. Arian explains the evolution of marketing from product-centric to relationship-centric approaches, emphasizing the […]

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How to Create Unforgettable Customer Experiences the Disney Way – John Formica

Podcast Episode How to Create Unforgettable Customer Experiences the Disney Way John Formica https://www.youtube.com/watch?v=7cWHIg-hfjE Episode Notes Summary In this conversation, John Formica, America’s customer experience coach, shares insights on transforming customer service into unforgettable experiences. He emphasizes the importance of emotional connections, imagination, and curiosity in building customer loyalty. John discusses how businesses can create